FAQ

What is the minimum order?

You’ll need to order at least 4 cookies (or select a Box of 4, 6, 12, or 24), but you’re free to mix and match your favourite flavours!​

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Where are you located, and where do you deliver?

All of our goods are freshly baked right here in Perth! We offer local pickup as well as Perth delivery options. (Contact us directly for specific delivery days/schedules)

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How far in advance do I need to place my order?

Orders need to be placed at least 2 days in advance.

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Need last-minute cookies? We know cookie cravings don't wait!

If you need a last-minute fix, pop us a DM on Instagram to check our availability for the day—we'll always do our best to squeeze your order in.

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Allergen Information

Our lineup includes items containing Wheat (Gluten), Milk, Eggs, Soy, and Tree Nuts (Pecans). We also offer select dietary options, such as our Gluten-Free Double Chocolate Chip cookie!

Please Note: All products are prepared in a shared kitchen that handles nuts, dairy, gluten, and eggs. Cross-contact or trace amounts may occur. If you have severe allergies or questions about suitability, please contact us prior to placing your order.

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What is your cancellation and changes policy?

Because all of our products are made-to-order:

• Changes or cancellations must be made at least 48 hours before your scheduled delivery or pick-up.

• Cancellations made before the 48-hour window may be eligible for a 50% refund.

• Cancellations made within 48 hours are not eligible for a refund, as the baking process may already have begun.

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How should I store my cookies once received?

Once delivered or picked up, we recommend storing your cookies in an airtight container in a cool, dry place to maintain maximum freshness!

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